| |
Value Stream Mapping & Lean Innovation |
| |
Are we Innovative?
Value stream mapping (VSM) can play an important role in an organization’s Lean Innovation effort. An organization that practices VSM, however, may not be innovative. In many cases VSM can even hinder an organizations ability to become innovative.
|
|
| |
• read more |
|
| |
What CEOs Want |
|
| |
The following is a “snapshot summary” of an ongoing survey conducted
by the Institute for Lean Innovation and presented by Bart Huthwaite.
|
|
| |
• read more |
|
| |
Rules for Leadership |
|
| |
(Adapted from a lecture to executives at a Fortune 500 corporation)
Innovation leadership begins with a clear understanding of what “innovation” really is. My purpose today is to give you a thumbnail sketch of what it is and give you a few “rules” to start you on your journey to make innovation understandable, systematic and sustainable.
Most innovation improvement initiatives start out well at the top. Product and service strategies are agreed upon. All the senior folks collectively get on the same bus. |
|
| |
• read more |
|
| |
Can We Reduce Something? |
|
| |
Automotive designers struggled for years to improve the performance & quality of tires, while constantly struggling with steadily increasing material costs. Your automobile's five tires are a major supply chain expense item. Designers used conventional thinking to strengthen tire walls and treads and well as find new material combinations. Then one unconventional tire team applied innovative thinking. Why not go in the opposite direction? They focused on the "fifth" or spare tire, seldom used today. They used the technique of repurposing. They first looked at the spare tire's function. |
|
| |
• read more |
|
| |
Crack Things Open |
|
| |
We typically never borrow "Things" from other domains in their entirety. We borrow pieces. You then assemble these pieces with other parts to form new "Things" to meet the real "Wants" people seek. The new is built from the pieces of the present and the past. When you are able to break apart the familiar things of life to examine them in a new way, you can find new ideas. |
|
| |
• read more |
|
| |
Think End-To-End |
|
| |
It was Thomas Edison who said, “All parts of the system must be constructed with reference to all other parts, since, in one sense, all the parts form one machine.” Keep in mind that your total project solution depends more on how each sub-solution interacts with other solutions, rather than on how these solutions act independently. When one project solution is improved independent of another, the total project solution can suffer. That’s why problems and solutions (Wants & Things) must co-evolve in the innovation process. You must develop them in parallel, sometimes leading to a creative redefinition of the problem or to a solution that lies outside the boundaries of what was previously assumed to be possible. |
|
| |
• read more |
|
| |
Measure Wants to Find Gaps |
|
| |
Because all ideas start with the recognition of gaps, all processes for identifying great ideas must be aimed at creating perspectives that make the gaps and holes visible. The reason why so many leaders do not use innovation measurement is that they simply do not know where to start. They measure what is easy and well known, not what is meaningful. Measures must be linked to the factors needed for success, the key business drivers. Fewer are better. Concentrate on the vital few rather than the trivial many. Align your project metrics with what you want to deliver to your customer and yourself. Identify your stakeholders then consider measuring what they need to meet their needs. |
|
| |
• read more |
|
| |
Hear Unspoken Wants |
|
| |
Be cautious when you listen to the Voice of the Customer. Customers do not tell you the entire truth. They don’t intend to hold their Wants back. It’s just that they don’t realize they have them, or are unable to express them in words. |
|
| |
• read more |
|
| |
An Ounce of Prevention
Is Worth a Pound of Cure |
|
| |
Corporate America has spent billions of dollars on curing manufacturing and customer service problems that could have been avoided in the early innovation stage. Lean manufacturing is focused on eliminating non-value tasks on the factory floor. This includes identifying and reducing such “hidden” process steps as part moving, storing, inspecting, and many more. Manufacturing complexity reduction is the primary target. Six Sigma tools, and the cadres of Black Belts who administer them, are aimed identifying the root cause drivers of quality failures both on the factory floor and beyond. Product and process variability is the chief enemy. |
|
| |
• read more |
|
| |
Think Backwards |
|
| |
History shows that anyone who has accomplished anything did not know exactly how they were going to do it. They only knew they were going to do it. You must do the same. Innovation leadership requires that you see the end before the beginning. You then must be able to communicate your vision to the people who must work with you to make it a reality. Your vision of your mountain top might be somewhat fuzzy at first and will certainly change. But don’t be too concerned about that. The records show that no company ever ended up at the same destination first aimed for. |
|
| |
• read more |
|
| |
The Rule of Things |
|
| |
Thing. A solution to a Want. Things can include products, processes, services, policies and more.
Please keep in mind that Things are more than just physical objects. We don’t want a 3/8” drill bit. We want a 3/8” hole. Physical objects can only meet part of a Want. Also needed are a wide range of tasks throughout a product’s life cycle. These include designing, manufacturing, marketing, servicing, learning…the number of tasks—or what I call –ings—is endless. |
|
| |
• read more |
|
| |
Prepare Yourself for Insights |
|
| |
Researchers tell us that we have at least 60,000 thoughts per day. Most of these are along the grooves of our daily life. An Insight happens when you experience a sudden shift in your pattern of thinking, taking you out of these grooves. A new pattern of thought erupts that enables you to see something from a totally different perspective. Insights need not be accidental or mysterious. You can create a mental framework for attracting them. Nothing can come into your experience unless you summon it with persistent thoughts. |
|
| |
• read more |
|
| |
Use of Parallel Thinking |
|
| |
How do America’s best companies get their employees to think “outside the box”? How do you ensure that solutions are not discarded simply because the idea contradicts an established business plan? At this year’s Innovation Leadership Summit you will learn how leading companies like Daimler and SKF are using “Parallel Thinking” to create and enhance new products and services. The following is a short excerpt from Bart Huthwaite’s new book, The Rules of Innovation. |
|
| |
• read more |
|
| |
Insight In Action |
|
| |
Insight is a must-have innovation skill. How are America’s best companies applying Insight when creating new product or service offerings? What tools exist to ensure that you have tapped every possible idea source? At this year’s Innovation Leadership Summit you will learn how leading companies like General Dynamics and Raytheon are using Insight to create visionary products. The following is a short excerpt from Bart Huthwaite’s new book, The Rules of Innovation. |
|
| |
• read more |
|
| |
Rule of Zeitgeist |
|
| |
World changes ignite bursts of innovation. Today global warming is releasing a torrent of ideas, some old but many new. The states of California and New Jersey are planning to ban the sale of incandescent light bulbs by 2010. Incandescent light bulbs waste 90% of the energy they use. Now the move is in the direction of compact fluorescent lights or CFLs. This solution has been around for more than twenty years, but only now is it coming to the forefront.
Steven Schnaars, in his book “Megamistakes” (1989), uses the German word “Zeitgeist” to describe the phenomenon of when something simultaneously begins to happen everywhere at the same time. The idea of the Zeitgeist holds that there is a characteristic spirit of the times marked by social, technical, intellectual and political trends of that era. These are ideas whose time has come. It means that the conditions for germinating new ideas are ripening. |
|
| |
• read more |
|
| |
Measure to Learn |
|
| |
The primary purpose of measurement is to learn. If you truly believe that innovation is the ultimate business weapon, you must make sure you are applying it correctly. The purpose of innovation measurement must be real time feedback. Feedback tells you how to make course corrections to assure your innovation strategy is on the right course. You don’t want to learn after the battle where you should have gone. You want feedback in real time. This is the basic principle of all modern weaponry, whether they are men, missiles or munitions.
Unfortunately, most corporate innovation metrics don’t do this. They are what I call “post process” measurements. They are like the World War II reconnaissance plane taking photos after a bombing raid. Modern weaponry gives feedback for course correction. The missile heads in the general direction of the target. It then gets more feedback along the way to enable it to precisely enter a target’s doorway. |
|
| |
• read more |
|
| |
Finding Opportunity in Sharks |
|
| |
The future is under our very noses. You don’t have to be a palm reader to see it. Nor do you have to have a crystal ball. What you do need is a way for seeing what will attack your current products. Whether we want to believe it or not, all products and services begin to competitively degrade the very day they are created. By understanding these forces of destruction, we can anticipate them, plan for them and, best yet, shape them to your advantage. The good news is that while these forces are attacking you, they are also attacking your competition. By recognizing and reacting to them sooner, you can achieve advantages, as well as gain footholds in promising new markets. My purpose here is to show you, as a front line innovation leader, how to do this. |
|
| |
• read more |
|
| |
How to Recognize Ripening Bananas |
|
| |
Invention is not the mother of necessity. You do not create growth opportunities. You must discover and exploit them. The Rule of “Recognize Ripening Bananas”, the first task in your Systematic Corporate Innovation process, will help you spot new opportunities while they are still “green bananas,” ready for the picking.
Opportunities seldom appear in the directions of the past. In the next section of this book I will show you how to exploit the Three Sharks of Perpetual Change, those forces that always assure you new opportunities. They are Three Sharks are the (1) Changing marketplace, (2) New technology, and (3) Your relentless competition. At the end of this Chapter you will find a tool, as at the end of each of these Chapters, for harnessing these Three Sharks in your quest for recognizing ripening opportunity. |
|
| |
• read more |
|
| |
U of M partnership with
Institute for Lean Innovation |
|
| |
The University of Michigan College of Engineering Center for Professional Development is partnering with the Institute for Lean Innovation on educating managers on the “how to” of Systematic Corporate Innovation. Workshops are in Ann Arbor June 26-28 and October 8-10. The U of M and the Institute are also co-hosting this year’s “Innovation Leadership Summit” on Mackinac Island, August 15-17. |
|
| |
• read more about the Workshops
• read more about the 2008 Innovation Leadership Summit |
|
| |
Why Corporate Innovation Systems Fail |
|
| |
Innovation is now emerging as the “third wave” of corporate improvement. The two waves of six sigma quality and lean enterprise are underway. Now the goal is stronger top-line growth.
The Institute for Lean Innovation is partnering with the University of Michigan to make innovation a day-to-day business process. Our partnership delivers teaching and systems for overcoming the following “fatal flaws.” |
|
| |
• read more |
|
| |
When Wall Street Calls |
|
| |
Corporate innovation is now high on the list for determining a company’s market value. Growth through cost-cutting and acquisitions are being called yesterday’s strategies. Innovation is seen as the driving force needed in our global economy.
Now Wall Street analysts are now being asked to probe deeper to find a company’s true innovation strength. Analysts realize that while innovation is at the top of every company’s agenda, there is a huge gap between corporate pronouncements and the practice of it down on the front lines.
CEOs are now being asked “show us your systematic innovation process--and metrics--for assuring your project teams understand the path to innovation and know how to deliver it profitably.” The operative term is “Systematic Corporate Innovation.” |
|
| |
• read more |
|
| |
The New Business Excellence Wave |
|
| |
Corporate innovation is now emerging as something more than media hype, creativity tools, and business theory. Companies such as General Electric, Microsoft, General Dynamics, SKF and other leaders are weaving innovation into their daily work.
The operative term is “Systematic Corporate Innovation” or what some managers are simply calling SCI. More than 20 years ago, business philosopher Peter F. Drucker aptly captured the challenge of corporate innovation. In his book “Innovation and Entrepreneurship” he described it as “neither a science nor an art, but a practice” capable of being organized as systematic work. “
Corporate leaders are now beginning to see innovation as a process that can be systematically learned, applied to any product, service or system, and—very importantly—measured in “real time.” As one CEO says, “Systematic Corporate Innovation is where Six Sigma and Lean were in their infancy. Many companies are now only understanding that innovation can be a systematic, step-by-step process.” |
|
| |
• read more |
|
| |
What It Is & What It Can Do For You |
|
| |
Systematic Corporate Innovation is what business philosopher Peter F. Drucker long ago called “a set of tasks that can be organized as purposeful work to search for and exploit new opportunities for satisfying human wants.’
Drucker rightfully called innovation ‘neither a science nor an art, but a practice’ that must be systematically applied across an enterprise. Innovation leadership is now recognized as a skill every manager know and be able to apply.
Systematic Corporate Innovation can be used to create new strategies, develop new products, shape new services and transactional systems. It is universal and scaleable.
Following are the seven steps of Systematic Corporate Innovation and the purposes they serve: |
|
| |
• read more |
|
| |
How Corporate Innovation
Can Really Work |
|
| |
A successful corporate innovation effort demands that innovation be what Peter Drucker said long ago, ‘a discipline, capable of being learned, capable of being practiced.’ Yet ask most managers about the “how to” of making innovation a systematic process and most will not be able to give you a clear answer.
What is needed is the “how to” for making innovation a systematic management process that can be applied on the “front line” of any corporation.
What is an innovation? An innovation occurs when a solution meets a valued want. Inventions are not innovations. There are more than 2,400 mouse trap patents in the U.S. patent office with more than a dozen applied for each year. These may be a solution but no one seems to wants them. |
|
| |
• read more |
|